At Ruffolo Boost, your satisfaction with the products we offer is our top priority. As an authorized reseller, we offer genuine, high-quality items from trusted brands such as RoomMates, Lirago, and Dovelina. However, please note that all warranties for products sold on our website are provided by the original manufacturers, not by Ruffolo Boost directly.
1. Manufacturer Warranty Coverage
Each product listed on our website may be covered by a manufacturer’s warranty. These warranties typically cover:
Manufacturing defects
Structural integrity
Material flaws
Performance issues under normal use conditions
Warranty lengths, conditions, and limitations vary by brand and product type. For example:
RoomMates wall decals are often covered against adhesive defects.
Lirago and Dovelina metal screens may come with protection against rust, fading, or structural damage under normal outdoor use.
Please consult the product documentation or manufacturer’s official website for specific warranty details.
2. Ruffolo Boost Warranty Disclaimer
As an authorized reseller, Ruffolo Boost does not manufacture or alter the products. Therefore:
We do not offer separate or extended warranties.
We are not responsible for honoring or processing manufacturer warranty claims.
We cannot guarantee repair or replacement under manufacturer warranty unless authorized by the brand.
However, we are happy to assist you by:
Directing you to the appropriate manufacturer’s warranty support.
Providing proof of purchase or product information needed for your claim.
Assisting with communication when possible.
3. Filing a Warranty Claim
To file a warranty claim, please follow these steps:
Locate the Warranty Information
Review the warranty documentation included with your product or on the brand’s official website.Prepare Supporting Documents
Have the following ready:A copy of your purchase receipt or order confirmation from Ruffolo Boost.
Clear photos of the defect or issue.
A brief description of the problem.
Contact the Manufacturer
Use the customer support channels listed in the warranty to initiate your claim. Many brands require direct submission to validate and process claims.
If you need help locating manufacturer contact details, please reach out to our support team.
4. Exclusions from Warranty
Warranties may not apply under certain conditions, including but not limited to:
Improper installation or misuse
Damage caused by weather extremes (unless specified otherwise)
Normal wear and tear
Alterations or modifications to the product
Use beyond the intended environment or application
5. Contact Us for Warranty Support
While we do not process claims, we’re here to assist you with any warranty-related questions or guidance.
📧 Email: support@ruffoloboost.store
📞 Phone: +1 352 808 3392
🏠 Address: 1141 Homeland Park St, The Villages, FL 32162, USA
