At Ruffolo Boost, we are committed to providing you with a smooth and efficient delivery experience. Whether you’re ordering RoomMates wall decals or outdoor metal privacy screens from brands like Lirago and Dovelina, we strive to deliver your items safely and promptly.
1. Shipping Coverage
We currently ship to all 50 U.S. states, including APO/FPO military addresses. International shipping is not available at this time.
2. Order Processing Time
-
Orders are typically processed within 1–3 business days from the time of confirmation.
-
Orders placed on weekends or holidays will be processed the next business day.
-
You will receive an email confirmation once your order has been shipped.
3. Estimated Delivery Times
Shipping times vary depending on your location and the product type:
| Location | Estimated Delivery |
|---|---|
| Continental U.S. | 3–7 business days |
| Alaska & Hawaii | 7–10 business days |
| APO/FPO | 10–15 business days |
Please note: Larger items such as metal garden screens may take slightly longer to deliver due to size and weight.
4. Shipping Methods
We partner with trusted carriers such as UPS, USPS, and FedEx to ensure reliable delivery.
-
Standard Ground Shipping
-
Expedited Shipping (available at additional cost)
At checkout, you will be able to select your preferred shipping option if applicable.
5. Shipping Charges
Shipping costs are calculated based on item weight, dimensions, and destination. Final charges will be displayed at checkout before payment confirmation.
Some products may be eligible for free shipping promotions—look for qualifying items on the product page.
6. Tracking Your Order
Once your order ships, a tracking number will be emailed to you. You can track your order’s progress through the carrier’s website or by logging into your Ruffolo Boost account.
7. Delays and Exceptions
While we do our best to ensure timely delivery, delays may occur due to:
-
Carrier disruptions or weather conditions
-
High seasonal demand
-
Inventory or supply chain issues
We are not liable for delays caused by the shipping carrier or conditions outside of our control. However, we will assist you with tracking and updates as needed.
8. Damaged or Lost Packages
If your order arrives damaged or goes missing during transit:
-
Contact our support team within 48 hours of delivery for damaged goods.
-
For lost packages, contact us within 7 business days from the expected delivery date.
We will work with the carrier to resolve the issue and replace the product or refund your purchase, depending on the situation.
9. Contact Us
For questions regarding shipping, delivery, or tracking, feel free to contact us:
📧 Email: support@ruffoloboost.store
📞 Phone: +1 352 808 3392
🏠 Address: 1141 Homeland Park St, The Villages, FL 32162, USA
